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Senior Advisor, Customs and Trade Facilitation

Sector:  NEOM Authority
Division:  NEOM Business

Position: Senior Manager, Customs and Trade Facilitation

Reports to: Director of Customs

Sector: NEOM Authority - Customs
Job Location: Sharma, KSA


Role Purpose: 

Plan, design rules and policies, and implement, enforce regulations relating to the import, customs clearance, export and trans-shipment of merchandise through NEOM’s borders. To introduce trade-facilitating business-friendly procedures & processes with respect to entry and export of merchandise.



  1. Support in the development of the Interim and End-state operational procedures and process for all Customs / Trade Facilitation related functions​
  • Adapt international best practices, operating models and design the enhanced version of these best practice incorporating innovation and leverage on technologies in line with NEOM vision ​to reach end-state model, using NEOM Vision principals: lean, efficient and tech-enabled
  1. Play a leading role to design designated Customs departmental functions, as follows: ​

Trade facilitation

  • Implementation of trade facilitation measures to reduce regulatory requirements at the NEOM border
  • Design business-friendly policies and procedures with respect to entry and export of merchandise
  • Determine processing of entry and export of merchandise adapting best-in-class systems and procedures

Trade enforcement

  • Support in the regulation of the import, customs clearance, export and transshipment of merchandise through NEOM’s borders
  • Oversee the assessment and collection of duties on imported merchandise as necessary to protect NEOM’s revenue
  • Work with relevant stakeholders to facilitate importation, exportation, and transshipment process with the least barriers to trade
  • Conduct investigation, and enforce penalties for violation of customs regulations

Trade outreach

  • Work closely with internal and external stakeholders on matters of customs / trade policy
  • Provide outreach and consultation for NEOM’s internal departments and trading community

Customs Administration

  • Support in identifying requirements and implementing of Customs core systems and Single Window including the interfacing with NEOM’s and external systems
  • Management of personnel
  • Work closely with sub-departments and external partners to identify and source human resource , capacity building needs for the Customs Administration
  • Implement governance processes within the Customs Administration




Knowledge, Skills and Experience:

  • Advanced degree in trade, business, economic, transportation or in a related field,
  • 15+ years of experience in the public sector or in a private institution focused on export and import
  • 10+ years of management in public sector organizations (e.g., Customs, Trade Ministry) or private trade focused organizations is preferred

Likely previous employers: Customs and trade focused ministries (e.g., Customs Authority, Ministry of Trade / Commerce; Private institutions or international organizations focused on trade and customs (e.g., DHL, MAERSK, UPS freight, FedEx Freight, Saudi Airlines Cargo)


Qualifications and Experience.

  • Excellent network with large export, import and freight companies such as DHL, FedEx Freight, etc.
  • Demonstrated knowledge of the customs and trade sector through previous experience and leadership positions including in large trade organizations
  • Knowledge of:
  • Customs policies
  • Export
  • Import
  • Commodities
  • Maritime shipment
  • Air Freight
  • NEOM’s Vision and objectives



  • Free Accommodation.
  • Free Laundry and housekeeping.
  • Free transportation.
  • 2 flights per month domestic round trip.
  • 1 Annual Travel Allowance.
  • Relocation Flight.
  • Free Meals ( breakfast, lunch, dinner ).
  • Schooling - 60K SAR per child up to 3 children.
  • Bonus 20-30% annual (performance based).
  • Savings Plan ( Long-term incentive plan ).
  • Medical insurance ( VVIP health coverage), for Employee, Family & Parents.
  • Annual Leave 30 working days annual.
  • Remote Working 24 working days annual.

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